Privacy Policy

Introduction

At TaskNova, your privacy is not just a priority — it's a core value. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform and services. By using TaskNova, you agree to the terms outlined in this policy. We are committed to maintaining transparency, ensuring data protection, and giving you control over your information.

Information We Collect

When you create an account on TaskNova, we collect information such as your name, email address, company details, and login credentials. If you connect third-party integrations or use features that require system access (like Google Calendar or Slack), we may also gather related data to enable those connections. Additionally, we collect usage information including how you interact with our platform, device data, browser type, and IP address. This helps us improve performance, optimize features, and deliver a better user experience.

How We Use Your Information

Your information allows us to deliver the core functionalities of TaskNova — from task management and team collaboration to custom workflows and productivity insights. We use your data to ensure system reliability, personalize your experience, provide customer support, send service-related notifications, and improve our platform. In some cases, we may also use anonymized and aggregated data for research, product development, or analytics purposes, but this data cannot identify you personally.

Data Sharing and Disclosure

TaskNova does not sell your personal data. We only share your information with trusted third-party service providers who help us operate, support, and secure our platform. These partners are contractually obligated to keep your data confidential and to use it solely for the purposes for which it was shared. We may also disclose information if required by law, in the event of a legal process, or to enforce our terms and conditions. In cases of a merger, acquisition, or asset sale, your data may be transferred as part of the business transition.

Data Storage and Security

We store your data on secure servers and use advanced encryption protocols to protect it during transmission and at rest. Our infrastructure is regularly updated and monitored to guard against unauthorized access, data loss, and cyber threats. Access to user data within our organization is strictly limited to trained personnel who need it to perform specific tasks. We take your data security seriously and are committed to continuous improvement.

Cookies and Tracking Technologies

TaskNova uses cookies and similar tracking technologies to enhance your experience, remember preferences, analyze usage trends, and deliver relevant content. You can control cookie settings through your browser at any time. Disabling cookies may limit certain features, but the core functionality of the platform will remain accessible. These technologies allow us to improve usability while maintaining performance and reliability.

Your Rights and Choices

As a user, you have the right to access, modify, or delete your personal information at any time. You can also opt out of non-essential communications such as newsletters or product updates. Within your account settings, you’ll find tools to manage preferences and control the information you share. If you wish to delete your account entirely or request data export, you may contact our support team, and we will process your request in accordance with applicable laws and regulations.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. If you choose to close your account, we will delete or anonymize your data, except where retention is required by law or for legitimate business interests such as fraud prevention, dispute resolution, or data backup.

International Data Transfers

TaskNova is a global platform, and your data may be stored or processed in locations outside your country of residence. We take all necessary steps to ensure that such data transfers comply with applicable data protection laws and are subject to safeguards, such as data processing agreements or recognized frameworks like the Standard Contractual Clauses.

Third-Party Links and Integrations

Our platform may include links to third-party websites or offer integrations with third-party tools and services. While we strive to work with reputable partners, we are not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of any third parties before engaging with their services or sharing your data.

Updates to This Policy

From time to time, we may update this Privacy Policy to reflect changes in our practices, legal requirements, or feature enhancements. When we make significant changes, we will notify you by email or through an in-app alert. We encourage you to review this page periodically to stay informed about how your data is handled.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please don’t hesitate to contact our Privacy Team. You can reach us at privacy@tasknova.com or through our Help Center. We’re here to ensure your experience with TaskNova remains secure, respectful, and transparent.